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zzzealed opened this issue May 21, 2025 · 3 comments
Open

VPN failed to activate "Background service error" #10522

zzzealed opened this issue May 21, 2025 · 3 comments
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bug Something isn't working

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@zzzealed
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Describe the bug
Pressing the VPN toggle errors with message "Background service error".

VPN version:
mozillavpn 2.27.0

Affected Platforms:
Linux (NixOS 24.11)

Prerequisites:
<Optional: Any special steps taken not related to the app to trigger the bug>

Steps to reproduce:
Add mozillavpn to environment.systemPackages

Expected result:
VPN connects after pressing toggle

Actual result:
Erros with "Background service error"

Additional notes:

[16.05.2025 13:25:45.950] (DBusClient) Debug: Cleanup logs via DBus
[16.05.2025 13:25:45.950] (BackendLogsObserver) Error: Error received from the DBus service
[16.05.2025 13:25:45.950] (LogHandler) Debug: Opening the logFile somehow.
[16.05.2025 13:26:30.804] (LinuxNetworkWatcherWorker) Debug: Properties changed for interface org.freedesktop.NetworkManager.Device.Wireless

...

[16.05.2025 13:28:05.821] (LinuxNetworkWatcherWorker) Debug: Access point did not changed. Ignoring the changes
[16.05.2025 13:30:05.517] (LinuxNetworkWatcherWorker) Debug: Properties changed for interface org.freedesktop.NetworkManager.Device
[16.05.2025 13:30:05.517] (LinuxNetworkWatcherWorker) Debug: Access point did not changed. Ignoring the changes
[16.05.2025 13:30:05.517] (LinuxNetworkWatcherWorker) Debug: Properties changed for interface org.freedesktop.NetworkManager.Device.Wireless
[16.05.2025 13:30:05.518] (LinuxNetworkWatcherWorker) Debug: Access point did not changed. Ignoring the changes
[16.05.2025 13:30:06.776] (LinuxNetworkWatcherWorker) Debug: Properties changed for interface org.freedesktop.NetworkManager.Device.Wireless

...

[16.05.2025 13:33:02.839] (SignalHandler) Debug: Signal 2
[16.05.2025 13:33:02.839] (Controller) Debug: Quitting
[16.05.2025 13:33:02.839] (TaskScheduler) Debug: Scheduling task NOW!: TaskSentry
[16.05.2025 13:33:02.839] (TaskSentry) Info: Dropping Sentry-Ping: No Consent
[16.05.2025 13:33:02.840] (App) Debug: quit
[16.05.2025 13:33:02.840] (TaskScheduler) Debug: Tasks:  0
[16.05.2025 13:33:02.840] (Rust) Info: Collecting main
[16.05.2025 13:33:02.841] (Rust) Info: Processing ping at: /home/mads/.local/share/Mozilla/Mozilla VPN/glean/pending_pings/9ee6d35d-2ecc-46cf-9f82-f7e658b65570
[16.05.2025 13:33:02.841] (Rust) Info: The ping 'main' was submitted and will be sent as soon as possible
[16.05.2025 13:33:02.841] (Rust) Info: Metrics Ping Scheduler cancelled. Exiting.
[16.05.2025 13:33:02.841] (Rust) Info: New upload task with id b43665b3-7c7c-41d9-947c-e447ac0dbfcc (path: /submit/mozillavpn/metrics/1/b43665b3-7c7c-41d9-947c-e447ac0dbfcc)
[16.05.2025 13:33:02.847] (Rust) Warning: Recoverable upload failure while attempting to send ping b43665b3-7c7c-41d9-947c-e447ac0dbfcc, will retry. Error was RecoverableFailure { unused: 0 }
[16.05.2025 13:33:02.847] (Rust) Info: Processing ping at: /home/mads/.local/share/Mozilla/Mozilla VPN/glean/pending_pings/b43665b3-7c7c-41d9-947c-e447ac0dbfcc
[16.05.2025 13:33:02.848] (EventListener) Debug: event listener released
[16.05.2025 13:33:02.848] (MozillaVPN) Debug: Deleting MozillaVPN singleton
[16.05.2025 13:33:02.859] (SettingsManager) Debug: Destroying SettingsManager
[16.05.2025 13:33:02.860] (CryptoSettings) Info: Destroying CryptoSettings
[16.05.2025 13:33:02.862] (SettingsHolder) Debug: Destroying SettingsHolder
[16.05.2025 13:33:08.070] (XdgPortal) Debug: Creating scope: app-org.mozilla.vpn-8887.scope
[16.05.2025 13:33:08.083] (XdgPortal) Debug: Job is done exiting...
[16.05.2025 13:33:08.083] (CryptoSettings) Info: Creating CryptoSettings
[16.05.2025 13:33:08.101] (SettingsManager) Debug: Initializing SettingsManager
[16.05.2025 13:33:08.101] (SettingsHolder) Debug: Initializing SettingsHolder
[16.05.2025 13:33:08.329] (Localizer) Debug: Language excluded: bg completeness: 0
[16.05.2025 13:33:08.329] (Localizer) Debug: Language excluded: fa completeness: 0
[16.05.2025 13:33:08.329] (Localizer) Debug: Language excluded: oc completeness: 0
[16.05.2025 13:33:08.329] (Localizer) Debug: Language excluded: sv_SE completeness: 0
[16.05.2025 13:33:08.329] (Localizer) Debug: Supported languages: [co,cs,cy,da,de,dsb,el,en,en_CA,en_GB,es_AR,es_CL,es_ES,es_MX,fi,fr,fur,fy_NL,hsb,hu,ia,id,is,it,ja,ko,lo,nl,pa_IN,pl,pt_BR,pt_PT,ru,sk,sl,sq,th,tr,uk,vi,zh_CN,zh_TW]
[16.05.2025 13:33:08.329] (Localizer) Debug: System language codes: [en-Latn-DK,en-DK]
[16.05.2025 13:33:08.330] (Localizer) Debug: System language code: en
[16.05.2025 13:33:08.330] (Localizer) Debug: Loading language:
[16.05.2025 13:33:08.352] (Telemetry) Info: Start performance.time_to_main_screen timer
[16.05.2025 13:33:08.355] (DnsPingSender) Debug: UDP socket bound to: 0.0.0.0
[16.05.2025 13:33:08.355] (IpAddressLookup) Debug: Resetting the data
[16.05.2025 13:33:08.355] (MozillaVPN) Debug: Creating MozillaVPN singleton
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature accountDeletion
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature addonSignature
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature alwaysPort53
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature annualUpgrade
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature appReview
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature captivePortal
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature checkConnectivityOnActivation
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature customDNS
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature enableUpdateServer
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature factoryReset
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature freeTrial
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature gleanRust
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature inAppAccountCreate
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature inAppAuthentication
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature keyRegeneration
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature multiHop
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature notificationControl
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature recommendedServers
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature replacerAddon
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature sentry
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature serverUnavailableNotification
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature serverConnectionScore
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature shareLogs
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature splitTunnel
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature startOnBoot
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature stagingUpdateServer
[16.05.2025 13:33:08.355] (Feature) Debug: Initializing feature subscriptionManagement
[16.05.2025 13:33:08.356] (Feature) Debug: Initializing feature superDooperMetrics
[16.05.2025 13:33:08.356] (Feature) Debug: Initializing feature themeSelection
[16.05.2025 13:33:08.356] (Feature) Debug: Initializing feature themeSelectionIncludesAutomatic
[16.05.2025 13:33:08.356] (Feature) Debug: Initializing feature unsecuredNetworkNotification
[16.05.2025 13:33:08.356] (Feature) Debug: Initializing feature webPurchase
[16.05.2025 13:33:08.356] (Feature) Debug: Initializing feature webExtension
[16.05.2025 13:33:08.356] (CommandUI) Info: MozillaVPN 2.27.0
[16.05.2025 13:33:08.356] (CommandUI) Info: User-Agent: MozillaVPN/2.27.0 (sys:nixos 24.11; iap:true)
[16.05.2025 13:33:08.356] (CommandUI) Debug: UI starting
[16.05.2025 13:33:08.536] (EventListener) Debug: Checking other instances
[16.05.2025 13:33:08.536] (EventListener) Debug: Try to communicate with the existing instance
[16.05.2025 13:33:08.536] (EventListener) Debug: event listener created
[16.05.2025 13:33:08.536] (EventListener) Debug: Server path: /run/user/1000/mozillavpn.ui.sock
[16.05.2025 13:33:08.540] (AddonManager) Debug: Updating addons list. Status: 1 Addons: 31
[16.05.2025 13:33:08.540] (AddonManager) Debug: Load addon guide_01_how_to_vpn
[16.05.2025 13:33:08.541] (Addon) Warning: Unsupported type guide :/addons/guide_01_how_to_vpn/manifest.json
[16.05.2025 13:33:08.541] (AddonManager) Warning: Unable to create an addon from manifest :/addons/guide_01_how_to_vpn/manifest.json
[16.05.2025 13:33:08.541] (AddonManager) Debug: Load addon guide_02_is_my_vpn_working_correctly
[16.05.2025 13:33:08.541] (Addon) Warning: Unsupported type guide :/addons/guide_02_is_my_vpn_working_correctly/manifest.json
[16.05.2025 13:33:08.541] (AddonManager) Warning: Unable to create an addon from manifest :/addons/guide_02_is_my_vpn_working_correctly/manifest.json
[16.05.2025 13:33:08.541] (AddonManager) Debug: Load addon guide_03_adding_and_removing_devices
[16.05.2025 13:33:08.542] (Addon) Warning: Unsupported type guide :/addons/guide_03_adding_and_removing_devices/manifest.json
[16.05.2025 13:33:08.542] (AddonManager) Warning: Unable to create an addon from manifest :/addons/guide_03_adding_and_removing_devices/manifest.json
[16.05.2025 13:33:08.542] (AddonManager) Debug: Load addon guide_05_what_is_multi_hop
[16.05.2025 13:33:08.542] (Addon) Warning: Unsupported type guide :/addons/guide_05_what_is_multi_hop/manifest.json
[16.05.2025 13:33:08.542] (AddonManager) Warning: Unable to create an addon from manifest :/addons/guide_05_what_is_multi_hop/manifest.json
[16.05.2025 13:33:08.542] (AddonManager) Debug: Load addon guide_08_privacy_features
[16.05.2025 13:33:08.543] (Addon) Warning: Unsupported type guide :/addons/guide_08_privacy_features/manifest.json
[16.05.2025 13:33:08.543] (AddonManager) Warning: Unable to create an addon from manifest :/addons/guide_08_privacy_features/manifest.json
[16.05.2025 13:33:08.543] (AddonManager) Debug: Load addon guide_09_custom_dns
[16.05.2025 13:33:08.544] (Addon) Warning: Unsupported type guide :/addons/guide_09_custom_dns/manifest.json
[16.05.2025 13:33:08.544] (AddonManager) Warning: Unable to create an addon from manifest :/addons/guide_09_custom_dns/manifest.json
[16.05.2025 13:33:08.544] (AddonManager) Debug: Load addon guide_10_app_exclusions
[16.05.2025 13:33:08.545] (Addon) Warning: Unsupported type guide :/addons/guide_10_app_exclusions/manifest.json
[16.05.2025 13:33:08.545] (AddonManager) Warning: Unable to create an addon from manifest :/addons/guide_10_app_exclusions/manifest.json
[16.05.2025 13:33:08.545] (AddonManager) Debug: Load addon guide_11_recommended_servers
[16.05.2025 13:33:08.545] (Addon) Warning: Unsupported type guide :/addons/guide_11_recommended_servers/manifest.json
[16.05.2025 13:33:08.545] (AddonManager) Warning: Unable to create an addon from manifest :/addons/guide_11_recommended_servers/manifest.json
[16.05.2025 13:33:08.545] (AddonManager) Debug: Load addon guide_12_multi_account_containers
[16.05.2025 13:33:08.546] (Addon) Warning: Unsupported type guide :/addons/guide_12_multi_account_containers/manifest.json
[16.05.2025 13:33:08.546] (AddonManager) Warning: Unable to create an addon from manifest :/addons/guide_12_multi_account_containers/manifest.json
[16.05.2025 13:33:08.546] (AddonManager) Debug: Load addon message_dom
[16.05.2025 13:33:08.546] (Addon) Info: Exclude the addon because conditions do not match :/addons/message_dom/manifest.json
[16.05.2025 13:33:08.546] (AddonManager) Warning: Unable to create an addon from manifest :/addons/message_dom/manifest.json
[16.05.2025 13:33:08.546] (AddonManager) Debug: Load addon message_fpn_trial_subscription_expiring
[16.05.2025 13:33:08.547] (AddonApi) Debug: Create API for message_fpn_trial_subscription_expiring
[16.05.2025 13:33:08.547] (AddonManager) Debug: Load addon message_subscription_expiring
[16.05.2025 13:33:08.547] (Addon) Info: Min version is 100.15.0  curent 2.27.0
[16.05.2025 13:33:08.547] (Addon) Info: Exclude the addon because conditions do not match :/addons/message_subscription_expiring/manifest.json
[16.05.2025 13:33:08.547] (AddonManager) Warning: Unable to create an addon from manifest :/addons/message_subscription_expiring/manifest.json
[16.05.2025 13:33:08.547] (AddonManager) Debug: Load addon message_survey
[16.05.2025 13:33:08.548] (AddonManager) Debug: Load addon message_survey_staging_1h
[16.05.2025 13:33:08.548] (Addon) Info: Exclude the addon because conditions do not match :/addons/message_survey_staging_1h/manifest.json
[16.05.2025 13:33:08.548] (AddonManager) Warning: Unable to create an addon from manifest :/addons/message_survey_staging_1h/manifest.json
[16.05.2025 13:33:08.548] (AddonManager) Debug: Load addon message_survey_staging_30m
[16.05.2025 13:33:08.548] (Addon) Info: Exclude the addon because conditions do not match :/addons/message_survey_staging_30m/manifest.json
[16.05.2025 13:33:08.548] (AddonManager) Warning: Unable to create an addon from manifest :/addons/message_survey_staging_30m/manifest.json
[16.05.2025 13:33:08.548] (AddonManager) Debug: Load addon message_try_firefox_extension
[16.05.2025 13:33:08.549] (Addon) Info: Not supported platform
[16.05.2025 13:33:08.549] (Addon) Info: Exclude the addon because conditions do not match :/addons/message_try_firefox_extension/manifest.json
[16.05.2025 13:33:08.549] (AddonManager) Warning: Unable to create an addon from manifest :/addons/message_try_firefox_extension/manifest.json
[16.05.2025 13:33:08.549] (AddonManager) Debug: Load addon message_update_v2.27
[16.05.2025 13:33:08.550] (Addon) Info: Max version is 2.26.9  curent 2.27.0
[16.05.2025 13:33:08.550] (Addon) Info: Exclude the addon because conditions do not match :/addons/message_update_v2.27/manifest.json
[16.05.2025 13:33:08.550] (AddonManager) Warning: Unable to create an addon from manifest :/addons/message_update_v2.27/manifest.json
[16.05.2025 13:33:08.550] (AddonManager) Debug: Load addon message_upgrade_to_annual_plan
[16.05.2025 13:33:08.550] (AddonApi) Debug: Create API for message_upgrade_to_annual_plan
[16.05.2025 13:33:08.551] (AddonManager) Debug: Load addon message_whats_new_v2.15
[16.05.2025 13:33:08.551] (Addon) Info: Max version is 2.15.9  curent 2.27.0
[16.05.2025 13:33:08.551] (Addon) Info: Exclude the addon because conditions do not match :/addons/message_whats_new_v2.15/manifest.json
[16.05.2025 13:33:08.551] (AddonManager) Warning: Unable to create an addon from manifest :/addons/message_whats_new_v2.15/manifest.json
[16.05.2025 13:33:08.551] (AddonManager) Debug: Load addon message_whats_new_v2.16
[16.05.2025 13:33:08.551] (Addon) Info: Max version is 2.16.9  curent 2.27.0
[16.05.2025 13:33:08.551] (Addon) Info: Exclude the addon because conditions do not match :/addons/message_whats_new_v2.16/manifest.json
[16.05.2025 13:33:08.551] (AddonManager) Warning: Unable to create an addon from manifest :/addons/message_whats_new_v2.16/manifest.json
[16.05.2025 13:33:08.552] (AddonManager) Debug: Load addon message_whats_new_v2.17
[16.05.2025 13:33:08.552] (Addon) Info: Max version is 2.17.9  curent 2.27.0
[16.05.2025 13:33:08.552] (Addon) Info: Exclude the addon because conditions do not match :/addons/message_whats_new_v2.17/manifest.json
[16.05.2025 13:33:08.552] (AddonManager) Warning: Unable to create an addon from manifest :/addons/message_whats_new_v2.17/manifest.json
[16.05.2025 13:33:08.552] (AddonManager) Debug: Load addon message_whats_new_v2.18
[16.05.2025 13:33:08.552] (Addon) Info: Max version is 2.18.9  curent 2.27.0
[16.05.2025 13:33:08.552] (Addon) Info: Exclude the addon because conditions do not match :/addons/message_whats_new_v2.18/manifest.json
[16.05.2025 13:33:08.552] (AddonManager) Warning: Unable to create an addon from manifest :/addons/message_whats_new_v2.18/manifest.json
[16.05.2025 13:33:08.552] (AddonManager) Debug: Load addon message_whats_new_v2.19
[16.05.2025 13:33:08.552] (Addon) Info: Max version is 2.19.9  curent 2.27.0
[16.05.2025 13:33:08.552] (Addon) Info: Exclude the addon because conditions do not match :/addons/message_whats_new_v2.19/manifest.json
[16.05.2025 13:33:08.552] (AddonManager) Warning: Unable to create an addon from manifest :/addons/message_whats_new_v2.19/manifest.json
[16.05.2025 13:33:08.553] (AddonManager) Debug: Load addon message_whats_new_v2.20
[16.05.2025 13:33:08.553] (Addon) Info: Max version is 2.20.0  curent 2.27.0
[16.05.2025 13:33:08.553] (Addon) Info: Exclude the addon because conditions do not match :/addons/message_whats_new_v2.20/manifest.json
[16.05.2025 13:33:08.553] (AddonManager) Warning: Unable to create an addon from manifest :/addons/message_whats_new_v2.20/manifest.json
[16.05.2025 13:33:08.553] (AddonManager) Debug: Load addon message_whats_new_v2.21
[16.05.2025 13:33:08.553] (Addon) Info: Max version is 2.21.9  curent 2.27.0
[16.05.2025 13:33:08.553] (Addon) Info: Exclude the addon because conditions do not match :/addons/message_whats_new_v2.21/manifest.json
[16.05.2025 13:33:08.553] (AddonManager) Warning: Unable to create an addon from manifest :/addons/message_whats_new_v2.21/manifest.json
[16.05.2025 13:33:08.553] (AddonManager) Debug: Load addon message_whats_new_v2.22
[16.05.2025 13:33:08.554] (Addon) Info: Max version is 2.22.9  curent 2.27.0
[16.05.2025 13:33:08.554] (Addon) Info: Exclude the addon because conditions do not match :/addons/message_whats_new_v2.22/manifest.json
[16.05.2025 13:33:08.554] (AddonManager) Warning: Unable to create an addon from manifest :/addons/message_whats_new_v2.22/manifest.json
[16.05.2025 13:33:08.554] (AddonManager) Debug: Load addon message_whats_new_v2.23
[16.05.2025 13:33:08.554] (Addon) Info: Max version is 2.23.9  curent 2.27.0
[16.05.2025 13:33:08.554] (Addon) Info: Exclude the addon because conditions do not match :/addons/message_whats_new_v2.23/manifest.json
[16.05.2025 13:33:08.554] (AddonManager) Warning: Unable to create an addon from manifest :/addons/message_whats_new_v2.23/manifest.json
[16.05.2025 13:33:08.554] (AddonManager) Debug: Load addon message_whats_new_v2.24
[16.05.2025 13:33:08.555] (Addon) Info: Max version is 2.24.9  curent 2.27.0
[16.05.2025 13:33:08.555] (Addon) Info: Exclude the addon because conditions do not match :/addons/message_whats_new_v2.24/manifest.json
[16.05.2025 13:33:08.555] (AddonManager) Warning: Unable to create an addon from manifest :/addons/message_whats_new_v2.24/manifest.json
[16.05.2025 13:33:08.555] (AddonManager) Debug: Load addon message_whats_new_v2.25
[16.05.2025 13:33:08.556] (Addon) Info: Max version is 2.25.9  curent 2.27.0
[16.05.2025 13:33:08.556] (Addon) Info: Exclude the addon because conditions do not match :/addons/message_whats_new_v2.25/manifest.json
[16.05.2025 13:33:08.556] (AddonManager) Warning: Unable to create an addon from manifest :/addons/message_whats_new_v2.25/manifest.json
[16.05.2025 13:33:08.556] (AddonManager) Debug: Load addon message_whats_new_v2.26
[16.05.2025 13:33:08.556] (Addon) Info: Max version is 2.26.9  curent 2.27.0
[16.05.2025 13:33:08.556] (Addon) Info: Exclude the addon because conditions do not match :/addons/message_whats_new_v2.26/manifest.json
[16.05.2025 13:33:08.556] (AddonManager) Warning: Unable to create an addon from manifest :/addons/message_whats_new_v2.26/manifest.json
[16.05.2025 13:33:08.556] (AddonManager) Debug: Load addon message_whats_new_v2.27
[16.05.2025 13:33:08.557] (AddonMessage) Info: Message message_whats_new_v2.27 has been already dismissed
[16.05.2025 13:33:08.557] (AddonManager) Warning: Unable to create an addon from manifest :/addons/message_whats_new_v2.27/manifest.json
[16.05.2025 13:33:08.557] (Theme) Debug: Parse theme colors.js
[16.05.2025 13:33:08.557] (Theme) Error: Failed to open the sizing.js for the colors.js theme
[16.05.2025 13:33:08.557] (Theme) Debug: Parse theme dark-mode
[16.05.2025 13:33:08.559] (Theme) Debug: Parse theme main
[16.05.2025 13:33:08.560] (Theme) Debug: Parse theme qmldir
[16.05.2025 13:33:08.560] (Theme) Error: Failed to open the sizing.js for the qmldir theme
[16.05.2025 13:33:08.560] (Theme) Debug: Parse theme theme-derived.js
[16.05.2025 13:33:08.560] (Theme) Error: Failed to open the sizing.js for the theme-derived.js theme
[16.05.2025 13:33:08.560] (Theme) Debug: Not setting to system theme because feature is not supported.
[16.05.2025 13:33:08.560] (Glean) Debug: Initializing MZGlean
[16.05.2025 13:33:08.579] (Glean) Debug: Setting MZGlean log pings value to 0
[16.05.2025 13:33:08.579] (Rust) Info: Creating new Glean v59.0.0
[16.05.2025 13:33:08.579] (Rust) Info: Database initialized
[16.05.2025 13:33:08.579] (FontLoader) Debug: Loading font: InterSemiBold.otf
[16.05.2025 13:33:08.579] (Rust) Info: Glean initialized
[16.05.2025 13:33:08.580] (Rust) Info: Processing ping at: /home/mads/.local/share/Mozilla/Mozilla VPN/glean/pending_pings/3cdaf7d8-1181-48c8-b96b-c141811edc46
[16.05.2025 13:33:08.580] (Rust) Info: The 'metrics' ping was last sent on 2025-05-16 13:21:00 +02:00
[16.05.2025 13:33:08.580] (Rust) Info: Processing ping at: /home/mads/.local/share/Mozilla/Mozilla VPN/glean/pending_pings/c981b950-c543-40ad-b712-004482758e24
[16.05.2025 13:33:08.580] (Rust) Info: The 'metrics' ping was already sent today, 2025-05-16 13:33:08.579554943 +02:00
[16.05.2025 13:33:08.580] (Rust) Info: Processing ping at: /home/mads/.local/share/Mozilla/Mozilla VPN/glean/pending_pings/1c04d63e-a4c3-4329-96d0-fb413fb16130
[16.05.2025 13:33:08.580] (Rust) Info: Processing ping at: /home/mads/.local/share/Mozilla/Mozilla VPN/glean/pending_pings/9e8bfadb-8590-4163-9010-7c73dc363a1f
[16.05.2025 13:33:08.580] (Rust) Info: Scheduling for 52011.420445057s after 2025-05-16 13:33:08.579554943 +02:00, reason Tomorrow
[16.05.2025 13:33:08.580] (Rust) Info: Processing ping at: /home/mads/.local/share/Mozilla/Mozilla VPN/glean/pending_pings/9ee6d35d-2ecc-46cf-9f82-f7e658b65570
[16.05.2025 13:33:08.580] (Rust) Info: Processing ping at: /home/mads/.local/share/Mozilla/Mozilla VPN/glean/pending_pings/b43665b3-7c7c-41d9-947c-e447ac0dbfcc
[16.05.2025 13:33:08.580] (Rust) Info: Processing ping at: /home/mads/.local/share/Mozilla/Mozilla VPN/glean/pending_pings/b8c43ecc-9785-4ff6-b38c-76f09a857a4f
[16.05.2025 13:33:08.580] (Rust) Info: Processing ping at: /home/mads/.local/share/Mozilla/Mozilla VPN/glean/pending_pings/95da6f97-17f0-407c-bbef-272e2da0ad8a
[16.05.2025 13:33:08.580] (Rust) Info: Processing ping at: /home/mads/.local/share/Mozilla/Mozilla VPN/glean/pending_pings/bcfdbfa2-065c-456b-b1c1-6fb77533f3a3
[16.05.2025 13:33:08.580] (Rust) Info: Processing ping at: /home/mads/.local/share/Mozilla/Mozilla VPN/glean/pending_pings/d203a979-efc1-4bc5-99e6-8d2f8239cfa2
[16.05.2025 13:33:08.580] (Rust) Info: Processing ping at: /home/mads/.local/share/Mozilla/Mozilla VPN/glean/pending_pings/27a047c1-ab6b-4471-8545-ba0a3e360dba
[16.05.2025 13:33:08.580] (Rust) Info: Processing ping at: /home/mads/.local/share/Mozilla/Mozilla VPN/glean/pending_pings/14e99f55-2890-44bb-93c4-51f3f0ac710a
[16.05.2025 13:33:08.580] (Rust) Info: Processing ping at: /home/mads/.local/share/Mozilla/Mozilla VPN/glean/pending_pings/b1600c44-d082-4f94-a309-fa15b65d2bcd
[16.05.2025 13:33:08.580] (Rust) Info: Processing ping at: /home/mads/.local/share/Mozilla/Mozilla VPN/glean/pending_pings/5d365682-4649-4b1b-922c-821a2a9c3d18
[16.05.2025 13:33:08.580] (Rust) Info: Processing ping at: /home/mads/.local/share/Mozilla/Mozilla VPN/glean/pending_pings/36f1cd6d-47cf-413a-9b50-dfd7ca4cbdad
[16.05.2025 13:33:08.580] (Rust) Info: Processing ping at: /home/mads/.local/share/Mozilla/Mozilla VPN/glean/pending_pings/184e97f3-4a3c-4be0-aa0e-e4f9361af5d5
[16.05.2025 13:33:08.580] (Rust) Info: Processing ping at: /home/mads/.local/share/Mozilla/Mozilla VPN/glean/pending_pings/e4c8ad65-c83d-4b39-ba56-a4f3a1763f4c
[16.05.2025 13:33:08.580] (Rust) Info: Processing ping at: /home/mads/.local/share/Mozilla/Mozilla VPN/glean/pending_pings/2eafc781-cd11-4855-89bf-71d46c21162d
[16.05.2025 13:33:08.581] (Rust) Info: New upload task with id 95da6f97-17f0-407c-bbef-272e2da0ad8a (path: /submit/mozillavpn/metrics/1/95da6f97-17f0-407c-bbef-272e2da0ad8a)
[16.05.2025 13:33:08.581] (Rust) Info: Setting the debug option GLEAN_LOG_PINGS.
[16.05.2025 13:33:08.587] (FontLoader) Debug: Result: 0
[16.05.2025 13:33:08.587] (FontLoader) Debug: Loading font: InterUI.otf
[16.05.2025 13:33:08.587] (Rust) Warning: Recoverable upload failure while attempting to send ping 95da6f97-17f0-407c-bbef-272e2da0ad8a, will retry. Error was RecoverableFailure { unused: 0 }
[16.05.2025 13:33:08.587] (Rust) Info: Processing ping at: /home/mads/.local/share/Mozilla/Mozilla VPN/glean/pending_pings/95da6f97-17f0-407c-bbef-272e2da0ad8a
[16.05.2025 13:33:08.587] (Rust) Info: New upload task with id 3cdaf7d8-1181-48c8-b96b-c141811edc46 (path: /submit/mozillavpn/metrics/1/3cdaf7d8-1181-48c8-b96b-c141811edc46)
[16.05.2025 13:33:08.588] (FontLoader) Debug: Result: 1
[16.05.2025 13:33:08.588] (FontLoader) Debug: Loading font: Metropolis-SemiBold.otf
[16.05.2025 13:33:08.588] (FontLoader) Debug: Result: 2
[16.05.2025 13:33:08.588] (FontLoader) Debug: Loading font: Metropolis.otf
[16.05.2025 13:33:08.588] (FontLoader) Debug: Result: 3
[16.05.2025 13:33:08.588] (MozillaVPN) Debug: MozillaVPN Initialization
[16.05.2025 13:33:08.588] (Navigator) Debug: Compute component
[16.05.2025 13:33:08.588] (Navigator) Debug: Loading screen qrc:/qt/qml/Mozilla/VPN/screens/ScreenInitialize.qml
[16.05.2025 13:33:08.588] (NavigationBarModel) Debug: Reset button selection
[16.05.2025 13:33:08.588] (TaskScheduler) Debug: Scheduling task: TaskGetFeatureList
[16.05.2025 13:33:08.588] (TaskScheduler) Debug: Tasks:  1
[16.05.2025 13:33:08.588] (NetworkRequest) Debug: Network request created by TaskGetFeatureList
[16.05.2025 13:33:08.593] (Rust) Warning: Recoverable upload failure while attempting to send ping 3cdaf7d8-1181-48c8-b96b-c141811edc46, will retry. Error was RecoverableFailure { unused: 0 }
[16.05.2025 13:33:08.593] (Rust) Info: Processing ping at: /home/mads/.local/share/Mozilla/Mozilla VPN/glean/pending_pings/3cdaf7d8-1181-48c8-b96b-c141811edc46
[16.05.2025 13:33:08.593] (Rust) Info: New upload task with id b43665b3-7c7c-41d9-947c-e447ac0dbfcc (path: /submit/mozillavpn/metrics/1/b43665b3-7c7c-41d9-947c-e447ac0dbfcc)
[16.05.2025 13:33:08.598] (Rust) Warning: Recoverable upload failure while attempting to send ping b43665b3-7c7c-41d9-947c-e447ac0dbfcc, will retry. Error was RecoverableFailure { unused: 0 }
[16.05.2025 13:33:08.598] (Rust) Info: Processing ping at: /home/mads/.local/share/Mozilla/Mozilla VPN/glean/pending_pings/b43665b3-7c7c-41d9-947c-e447ac0dbfcc
[16.05.2025 13:33:08.598] (Rust) Warning: Reached maximum recoverable failures for the current uploading window. You are done.
[16.05.2025 13:33:08.646] (NetworkRequest) Info: Imported cert from: ISRG Root X1
[16.05.2025 13:33:08.646] (ReleaseMonitor) Debug: Scheduling a release-check task
[16.05.2025 13:33:08.646] (Telemetry) Debug: Initialize
[16.05.2025 13:33:08.646] (MozillaVPN) Debug: Adjust not included in build.
[16.05.2025 13:33:08.646] (TaskScheduler) Debug: Scheduling task: TaskGroup
[16.05.2025 13:33:08.646] (TaskScheduler) Debug: Tasks:  1
[16.05.2025 13:33:08.646] (NetworkWatcher) Debug: Initialize
[16.05.2025 13:33:08.646] (LinuxNetworkWatcher) Debug: initialize
[16.05.2025 13:33:08.646] (LinuxNetworkWatcher) Debug: actived
[16.05.2025 13:33:08.646] (LinuxNetworkWatcherWorker) Debug: Checking devices
[16.05.2025 13:33:08.652] (DNSHelper) Debug: Maybe migrate DNS Provider Flags
[16.05.2025 13:33:08.652] (MozillaVPN) Debug: We have a valid token
[16.05.2025 13:33:08.652] (ServerCountryModel) Debug: Reading the server list from settings
[16.05.2025 13:33:08.666] (DeviceModel) Debug: Reading the device list from settings
[16.05.2025 13:33:08.667] (SubscriptionData) Debug: Reading the subscription data from settings
[16.05.2025 13:33:08.667] (SubscriptionData) Debug: Reset data
[16.05.2025 13:33:08.667] (SubscriptionData) Debug: Parse web start
[16.05.2025 13:33:08.667] (SubscriptionData) Debug: Parse plan start
[16.05.2025 13:33:08.667] (SubscriptionData) Debug: Subscription data from JSON ready
[16.05.2025 13:33:08.667] (AddonApi) Debug: Callback execution
[16.05.2025 13:33:08.667] (MozillaVPN) Debug: Checking model initialization
[16.05.2025 13:33:08.667] (RecentConnections) Info: server changed
[16.05.2025 13:33:08.667] (TaskScheduler) Debug: Scheduling task: TaskGetLocation
[16.05.2025 13:33:08.667] (TaskScheduler) Debug: Tasks:  2
[16.05.2025 13:33:08.667] (TaskScheduler) Debug: Scheduling task: TaskGroup
[16.05.2025 13:33:08.667] (TaskScheduler) Debug: Tasks:  3
[16.05.2025 13:33:08.667] (MozillaVPN) Debug: Maybe state main
[16.05.2025 13:33:08.667] (MozillaVPN) Debug: Checking model initialization
[16.05.2025 13:33:08.667] (App) Debug: Set state: 3
[16.05.2025 13:33:08.667] (Controller) Debug: Initializing the controller
[16.05.2025 13:33:08.668] (DBusClient) Debug: Status via DBus
[16.05.2025 13:33:08.668] (Navigator) Debug: Compute component
[16.05.2025 13:33:08.668] (Navigator) Debug: Loading screen qrc:/qt/qml/Mozilla/VPN/screens/ScreenHome.qml
[16.05.2025 13:33:08.668] (NavigationBarModel) Debug: Reset button selection
[16.05.2025 13:33:08.668] (IpAddressLookup) Debug: state changed
[16.05.2025 13:33:08.668] (IpAddressLookup) Debug: Resetting the data
[16.05.2025 13:33:08.668] (XdgStartAtBootWatcher) Debug: StartAtBoot watcher
[16.05.2025 13:33:08.668] (XdgStartAtBootWatcher) Debug: StartAtBoot changed: 1
[16.05.2025 13:33:08.668] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/9drg46blribbd5bzyw6wk63c2acnhzjs-mozillavpn-2.27.0/share/icons/hicolor
[16.05.2025 13:33:08.668] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/xhg020fc8p329vrqb72m7bgc22wlvxs8-ghostty-1.1.3/share/icons/hicolor
[16.05.2025 13:33:08.668] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/pailpw1c8zrfa0pfxcjq2shrvf5liw7c-plasma-workspace-6.2.5/share/icons/hicolor
[16.05.2025 13:33:08.668] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/axyhmsr2d6klbpabzy83cnfn00r9gdyf-kwin-6.2.5/share/icons/hicolor
[16.05.2025 13:33:08.668] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/c7rwq6a3i1x59cv4s1kvdbw7kc0fmpb0-breeze-6.2.5/share/icons/hicolor
[16.05.2025 13:33:08.668] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/c7rwq6a3i1x59cv4s1kvdbw7kc0fmpb0-breeze-6.2.5/share/icons/breeze_cursors
[16.05.2025 13:33:08.668] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/c7rwq6a3i1x59cv4s1kvdbw7kc0fmpb0-breeze-6.2.5/share/icons/Breeze_Light
[16.05.2025 13:33:08.668] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/9fvagfmsvm4shb7s0xz6w65wy5f926a4-oxygen-icons-6.1.0/share/icons/oxygen
[16.05.2025 13:33:08.668] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/q2w4dravqi6wv341d22p0mrsz88rdqj7-breeze-icons-6.8.0/share/icons/breeze
[16.05.2025 13:33:08.668] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/q2w4dravqi6wv341d22p0mrsz88rdqj7-breeze-icons-6.8.0/share/icons/breeze-dark
[16.05.2025 13:33:08.668] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/n13c8g052phfxbp9sxydzfw4k9f7y2vb-cups-2.4.11/share/icons/hicolor
[16.05.2025 13:33:08.668] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/pailpw1c8zrfa0pfxcjq2shrvf5liw7c-plasma-workspace-6.2.5/share/icons/hicolor
[16.05.2025 13:33:08.668] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/axyhmsr2d6klbpabzy83cnfn00r9gdyf-kwin-6.2.5/share/icons/hicolor
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/c7rwq6a3i1x59cv4s1kvdbw7kc0fmpb0-breeze-6.2.5/share/icons/hicolor
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/c7rwq6a3i1x59cv4s1kvdbw7kc0fmpb0-breeze-6.2.5/share/icons/breeze_cursors
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/c7rwq6a3i1x59cv4s1kvdbw7kc0fmpb0-breeze-6.2.5/share/icons/Breeze_Light
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/9fvagfmsvm4shb7s0xz6w65wy5f926a4-oxygen-icons-6.1.0/share/icons/oxygen
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/q2w4dravqi6wv341d22p0mrsz88rdqj7-breeze-icons-6.8.0/share/icons/breeze
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/q2w4dravqi6wv341d22p0mrsz88rdqj7-breeze-icons-6.8.0/share/icons/breeze-dark
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/n13c8g052phfxbp9sxydzfw4k9f7y2vb-cups-2.4.11/share/icons/hicolor
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/pailpw1c8zrfa0pfxcjq2shrvf5liw7c-plasma-workspace-6.2.5/share/icons/hicolor
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/axyhmsr2d6klbpabzy83cnfn00r9gdyf-kwin-6.2.5/share/icons/hicolor
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/c7rwq6a3i1x59cv4s1kvdbw7kc0fmpb0-breeze-6.2.5/share/icons/hicolor
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/c7rwq6a3i1x59cv4s1kvdbw7kc0fmpb0-breeze-6.2.5/share/icons/breeze_cursors
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/c7rwq6a3i1x59cv4s1kvdbw7kc0fmpb0-breeze-6.2.5/share/icons/Breeze_Light
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/9fvagfmsvm4shb7s0xz6w65wy5f926a4-oxygen-icons-6.1.0/share/icons/oxygen
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/q2w4dravqi6wv341d22p0mrsz88rdqj7-breeze-icons-6.8.0/share/icons/breeze
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/q2w4dravqi6wv341d22p0mrsz88rdqj7-breeze-icons-6.8.0/share/icons/breeze-dark
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /nix/store/n13c8g052phfxbp9sxydzfw4k9f7y2vb-cups-2.4.11/share/icons/hicolor
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /etc/profiles/per-user/mads/share/icons/hicolor
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /run/current-system/sw/share/icons/default
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /run/current-system/sw/share/icons/hicolor
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /run/current-system/sw/share/icons/breeze_cursors
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /run/current-system/sw/share/icons/breeze
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /run/current-system/sw/share/icons/Breeze_Light
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /run/current-system/sw/share/icons/breeze-dark
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /run/current-system/sw/share/icons/locolor
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /run/current-system/sw/share/icons/Breeze_Snow
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /home/mads/.local/share/icons/hicolor
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /home/mads/.local/share/icons/Reversal
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /home/mads/.local/share/icons/Papirus
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /home/mads/.local/share/icons/Papirus-Light
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /home/mads/.local/share/icons/Papirus-Dark
[16.05.2025 13:33:08.669] (LinuxAppImageProvider) Debug: Adding QIcon fallback: /home/mads/.local/share/icons/Reversal-dark
[16.05.2025 13:33:08.760] (MozillaVPN) Debug: main window loaded
[16.05.2025 13:33:08.760] (Telemetry) Info: Stop performance.time_to_main_screen timer
[16.05.2025 13:33:08.760] (MozillaVPN) Debug: Initializing Glean
[16.05.2025 13:33:08.761] (Sentry) Info: Sentry initialized
[16.05.2025 13:33:08.818] (SystemTrayNotificationHandler) Debug: Create status menu
[16.05.2025 13:33:08.818] (SystemTrayNotificationHandler) Debug: Set status menu
[16.05.2025 13:33:08.818] Warning: QSystemTrayIcon::setVisible: No Icon set
[16.05.2025 13:33:08.819] (SystemTrayNotificationHandler) Debug: Retranslate
[16.05.2025 13:33:08.819] (SystemTrayNotificationHandler) Debug: Update context menu
[16.05.2025 13:33:08.820] Info: Creating the server
[16.05.2025 13:33:08.820] (KeyRegenerator) Debug: Let's check if the key has to be regenerated
[16.05.2025 13:33:08.820] (KeyRegenerator) Debug: Feature disabled
[16.05.2025 13:33:08.824] (TaskScheduler) Debug: Scheduling task: TaskRelease
[16.05.2025 13:33:08.824] (TaskScheduler) Debug: Tasks:  4
[16.05.2025 13:33:08.824] (LinuxController) Error: Error received from the DBus service
[16.05.2025 13:33:08.824] (Controller) Debug: Connection Manager initialized with status: 0 connected: 0 connectionDate:
[16.05.2025 13:33:08.824] (ErrorHandler) Debug: Handling error ErrorHandler::ControllerError
[16.05.2025 13:33:08.824] (ErrorHandler) Error: Alert: ErrorHandler::ControllerErrorAlert
[16.05.2025 13:33:08.824] (NotificationHandler) Debug: connection failure notification
[16.05.2025 13:33:08.851] (Controller) Debug: Setting state: Controller::StateOff
[16.05.2025 13:33:08.851] (MozillaVPN) Debug: Controller state changed
[16.05.2025 13:33:08.851] (MozillaVPN) Debug: Start on boot
[16.05.2025 13:33:08.851] (MozillaVPN) Debug: VPN tunnel activation
[16.05.2025 13:33:08.851] (TaskScheduler) Debug: Tasks:  0
[16.05.2025 13:33:08.851] (TaskControllerAction) Debug: TaskControllerAction created (0) 1
[16.05.2025 13:33:08.851] (TaskScheduler) Debug: Scheduling task: TaskControllerAction
[16.05.2025 13:33:08.851] (TaskScheduler) Debug: Tasks:  1
[16.05.2025 13:33:08.851] (TaskControllerAction) Debug: TaskControllerAction run
[16.05.2025 13:33:08.851] (Controller) Debug: Activation Controller::StateOff
[16.05.2025 13:33:08.851] (Controller) Debug: Set isSwitchingServer to 0
[16.05.2025 13:33:08.851] (NetworkRequest) Debug: Network request created by TaskFunction
[16.05.2025 13:33:08.852] (ConnectionHealth) Debug: Connection state changed to Controller::StateOff
[16.05.2025 13:33:08.852] (ConnectionHealth) Debug: Starting unsettled period.
[16.05.2025 13:33:08.852] (ConnectionHealth) Debug: ConnectionHealth idle started
[16.05.2025 13:33:08.852] (PingHelper) Debug: PingHelper deactivated
[16.05.2025 13:33:08.852] (DnsPingSender) Debug: Sending 17 bytes to UDP socket.
[16.05.2025 13:33:08.852] (DnsPingSender) Debug: Number of bytes written to UDP socket: 17
[16.05.2025 13:33:08.852] (IpAddressLookup) Debug: state changed
[16.05.2025 13:33:08.852] (IpAddressLookup) Debug: Resetting the data
[16.05.2025 13:33:08.852] (CaptivePortalDetection) Debug: Controller/Stability state changed
[16.05.2025 13:33:08.852] (CaptivePortalDetection) Info: Not connected, do not check for captive-portal
[16.05.2025 13:33:08.852] (SystemTrayNotificationHandler) Debug: Update context menu
[16.05.2025 13:33:08.852] (NotificationHandler) Debug: Show notification
[16.05.2025 13:33:08.852] (KeyRegenerator) Debug: Let's check if the key has to be regenerated
[16.05.2025 13:33:08.852] (KeyRegenerator) Debug: Feature disabled
[16.05.2025 13:33:08.882] (TaskScheduler) Debug: Tasks:  1
[16.05.2025 13:33:08.882] (DnsPingSender) Debug: Received valid DNS reply
[16.05.2025 13:33:08.882] (Navigator) Debug: Add stack view for screen 1010
[16.05.2025 13:33:08.913] (AccessibleNotification) Debug: . .
[16.05.2025 13:33:08.916] (AccessibleNotification) Debug: VPN is off. .
[16.05.2025 13:33:08.917] (AccessibleNotification) Debug: VPN is off. Turn on to protect your privacy.
[16.05.2025 13:33:08.918] (ConnectionHealth) Debug: Received DNS ping: 66 msec
[16.05.2025 13:33:08.995] (AccessibleNotification) Debug: Background service error.
[16.05.2025 13:33:09.090] (NetworkRequest) Debug: Network header received
[16.05.2025 13:33:09.090] (NetworkRequest) Debug: Network reply received - status: 200 - expected: 200
[16.05.2025 13:33:09.090] (MozillaVPN) Debug: Account checked
[16.05.2025 13:33:09.090] (DeviceModel) Debug: DeviceModel from json
[16.05.2025 13:33:09.090] (DeviceModel) Debug: Nothing has changed
[16.05.2025 13:33:09.091] (Controller) Debug: Setting state: Controller::StateConnecting
[16.05.2025 13:33:09.092] (AccessibleNotification) Debug: Connecting…. Turn on to protect your privacy.
[16.05.2025 13:33:09.092] (AccessibleNotification) Debug: Connecting…. Masking connection and location.
[16.05.2025 13:33:09.092] (AccessibleNotification) Debug: VPN is off. Masking connection and location.
[16.05.2025 13:33:09.092] (AccessibleNotification) Debug: VPN is off. Turn on to protect your privacy.
[16.05.2025 13:33:09.093] (MozillaVPN) Debug: Controller state changed
[16.05.2025 13:33:09.093] (StatusIcon) Debug: Activate animation
[16.05.2025 13:33:09.093] (ConnectionHealth) Debug: Connection state changed to Controller::StateConnecting
[16.05.2025 13:33:09.093] (ConnectionHealth) Debug: Starting unsettled period.
[16.05.2025 13:33:09.093] (ConnectionHealth) Debug: ConnectionHealth deactivated
[16.05.2025 13:33:09.093] (PingHelper) Debug: PingHelper deactivated
[16.05.2025 13:33:09.093] (IpAddressLookup) Debug: state changed
[16.05.2025 13:33:09.093] (IpAddressLookup) Debug: Resetting the data
[16.05.2025 13:33:09.093] (CaptivePortalDetection) Debug: Controller/Stability state changed
[16.05.2025 13:33:09.093] (CaptivePortalDetection) Debug: Start the captive portal detection
[16.05.2025 13:33:09.093] (CaptivePortalDetection) Debug: Captive portal detection started
[16.05.2025 13:33:09.093] (CaptivePortalDetectionImpl) Debug: Captive portal detection started
[16.05.2025 13:33:09.093] (TaskScheduler) Debug: Scheduling task: CaptivePortalRequestTask
[16.05.2025 13:33:09.093] (TaskScheduler) Debug: Tasks:  2
[16.05.2025 13:33:09.093] (SystemTrayNotificationHandler) Debug: Update context menu
[16.05.2025 13:33:09.093] (NotificationHandler) Debug: Show notification
[16.05.2025 13:33:09.094] (KeyRegenerator) Debug: Let's check if the key has to be regenerated
[16.05.2025 13:33:09.094] (KeyRegenerator) Debug: Feature disabled
[16.05.2025 13:33:09.094] (Controller) Debug: Activation internal
[16.05.2025 13:33:09.094] (Controller) Debug: Computing the allowed IP addresses
[16.05.2025 13:33:09.094] (Controller) Debug: Catch all IPv4
[16.05.2025 13:33:09.094] (Controller) Debug: Catch all IPv6
[16.05.2025 13:33:09.094] (Controller) Debug: Allow the IPv4 gateway: 10.64.0.1
[16.05.2025 13:33:09.094] (Controller) Debug: Allow the IPv6 gateway: fc00:bbbb:bbbb:bb01::1
[16.05.2025 13:33:09.094] (Controller) Debug: DNS Set 100.64.0.7
[16.05.2025 13:33:09.094] (Controller) Info: Activating single hop
[16.05.2025 13:33:09.094] (ServerData) Debug: Set entry-server public key: XXXXXXXX
[16.05.2025 13:33:09.094] (ServerData) Debug: Set exit-server public key: XXXXXXXX
[16.05.2025 13:33:09.094] (PingHelper) Debug: PingHelper activated for server: XXXXXXXX
[16.05.2025 13:33:09.094] (LinuxPingSender) Debug: LinuxPingSender(XXXXXXXX) created
[16.05.2025 13:33:09.094] (Controller) Info: Canary Ping Started
[16.05.2025 13:33:09.094] (Controller) Debug: Activating peer XXXXXXXX
[16.05.2025 13:33:09.094] (DBusClient) Debug: Activate via DBus
[16.05.2025 13:33:09.094] (LinuxController) Debug: LinuxController activated
[16.05.2025 13:33:09.094] (Controller) Debug: Setting state: Controller::StateConfirming
[16.05.2025 13:33:09.095] (AccessibleNotification) Debug: Connecting…. Turn on to protect your privacy.
[16.05.2025 13:33:09.095] (AccessibleNotification) Debug: Connecting…. Masking connection and location.
[16.05.2025 13:33:09.095] (MozillaVPN) Debug: Controller state changed
[16.05.2025 13:33:09.095] (ConnectionHealth) Debug: Connection state changed to Controller::StateConfirming
[16.05.2025 13:33:09.095] (ConnectionHealth) Debug: Starting unsettled period.
[16.05.2025 13:33:09.095] (ConnectionHealth) Debug: ConnectionHealth deactivated
[16.05.2025 13:33:09.095] (PingHelper) Debug: PingHelper deactivated
[16.05.2025 13:33:09.095] (IpAddressLookup) Debug: state changed
[16.05.2025 13:33:09.095] (IpAddressLookup) Debug: Resetting the data
[16.05.2025 13:33:09.095] (CaptivePortalDetection) Debug: Controller/Stability state changed
[16.05.2025 13:33:09.095] (CaptivePortalDetection) Debug: Start the captive portal detection
[16.05.2025 13:33:09.095] (CaptivePortalDetection) Debug: Captive portal detection started
[16.05.2025 13:33:09.095] (CaptivePortalDetectionImpl) Debug: Captive portal detection started
[16.05.2025 13:33:09.095] (TaskScheduler) Debug: Scheduling task: CaptivePortalRequestTask
[16.05.2025 13:33:09.095] (TaskScheduler) Debug: Tasks:  3
[16.05.2025 13:33:09.095] (SystemTrayNotificationHandler) Debug: Update context menu
[16.05.2025 13:33:09.096] (NotificationHandler) Debug: Show notification
[16.05.2025 13:33:09.096] (KeyRegenerator) Debug: Let's check if the key has to be regenerated
[16.05.2025 13:33:09.096] (KeyRegenerator) Debug: Feature disabled
[16.05.2025 13:33:09.099] (CryptoSettings) Debug: Writing the settings file
[16.05.2025 13:33:09.099] (CryptoSettings) Debug: Write encrypted file
[16.05.2025 13:33:09.101] (CryptoSettings) Debug: Incrementing nonce: 49
[16.05.2025 13:33:09.109] (LinuxController) Error: Error received from the DBus service
[16.05.2025 13:33:09.110] (ErrorHandler) Debug: Handling error ErrorHandler::ControllerError
[16.05.2025 13:33:09.110] (ErrorHandler) Error: Alert: ErrorHandler::ControllerErrorAlert
[16.05.2025 13:33:09.110] (NotificationHandler) Debug: connection failure notification
[16.05.2025 13:33:09.112] (LinuxSystemTrayNotificationHandler) Warning: Failed to show the notification
[16.05.2025 13:33:09.112] (Controller) Debug: Disconnected from state: Controller::StateConfirming
[16.05.2025 13:33:09.112] (PingHelper) Debug: PingHelper deactivated
[16.05.2025 13:33:09.112] (Controller) Debug: Setting state: Controller::StateOff
[16.05.2025 13:33:09.113] (AccessibleNotification) Debug: VPN is off. Masking connection and location.
[16.05.2025 13:33:09.113] (AccessibleNotification) Debug: VPN is off. Turn on to protect your privacy.
[16.05.2025 13:33:09.113] (MozillaVPN) Debug: Controller state changed
[16.05.2025 13:33:09.113] (ConnectionHealth) Debug: Connection state changed to Controller::StateOff
[16.05.2025 13:33:09.113] (ConnectionHealth) Debug: Starting unsettled period.
[16.05.2025 13:33:09.113] (ConnectionHealth) Debug: ConnectionHealth idle started
[16.05.2025 13:33:09.114] (PingHelper) Debug: PingHelper deactivated
[16.05.2025 13:33:09.114] (IpAddressLookup) Debug: state changed
[16.05.2025 13:33:09.114] (IpAddressLookup) Debug: Resetting the data
[16.05.2025 13:33:09.114] (CaptivePortalDetection) Debug: Controller/Stability state changed
[16.05.2025 13:33:09.114] (CaptivePortalDetection) Info: Not connected, do not check for captive-portal
[16.05.2025 13:33:09.114] (SystemTrayNotificationHandler) Debug: Update context menu
[16.05.2025 13:33:09.114] (NotificationHandler) Debug: Show notification
[16.05.2025 13:33:09.114] (KeyRegenerator) Debug: Let's check if the key has to be regenerated
[16.05.2025 13:33:09.114] (KeyRegenerator) Debug: Feature disabled
[16.05.2025 13:33:09.596] (LinuxPingSender) Debug: LinuxPingSender(XXXXXXXX) created
[16.05.2025 13:33:10.547] (LinuxNetworkWatcherWorker) Debug: initialize
[16.05.2025 13:33:10.547] (LinuxNetworkWatcherWorker) Debug: Retrieving the list of wifi network devices from NetworkManager
[16.05.2025 13:33:10.549] (LinuxNetworkWatcherWorker) Debug: Found a wifi device: /org/freedesktop/NetworkManager/Devices/3
[16.05.2025 13:33:10.550] (LinuxNetworkWatcherWorker) Debug: Checking devices
[16.05.2025 13:33:10.789] (MozillaVPN) Debug: VPN tunnel activation
[16.05.2025 13:33:10.790] (TaskScheduler) Debug: Tasks:  0
[16.05.2025 13:33:10.790] (TaskControllerAction) Debug: TaskControllerAction created (0) 1
[16.05.2025 13:33:10.790] (TaskScheduler) Debug: Scheduling task: TaskControllerAction
[16.05.2025 13:33:10.790] (TaskScheduler) Debug: Tasks:  1
[16.05.2025 13:33:10.791] (TaskScheduler) Debug: Tasks:  2
[16.05.2025 13:33:11.496] (RecommendedLocationModel) Debug: Model refresh
[16.05.2025 13:33:11.972] (TaskScheduler) Debug: Task completed: TaskControllerAction
[16.05.2025 13:33:11.972] (TaskScheduler) Debug: Tasks:  2
[16.05.2025 13:33:11.972] (TaskControllerAction) Debug: TaskControllerAction run
[16.05.2025 13:33:11.972] (Controller) Debug: Activation Controller::StateOff
[16.05.2025 13:33:11.972] (Controller) Debug: Set isSwitchingServer to 0
[16.05.2025 13:33:11.972] (NetworkRequest) Debug: Network request created by TaskFunction
[16.05.2025 13:33:11.972] (ConnectionHealth) Debug: Unsettled period over.
[16.05.2025 13:33:12.168] (NetworkRequest) Debug: Network header received
[16.05.2025 13:33:12.168] (NetworkRequest) Debug: Network reply received - status: 200 - expected: 200
[16.05.2025 13:33:12.168] (MozillaVPN) Debug: Account checked
[16.05.2025 13:33:12.168] (DeviceModel) Debug: DeviceModel from json
[16.05.2025 13:33:12.168] (DeviceModel) Debug: Nothing has changed
[16.05.2025 13:33:12.168] (Controller) Debug: Setting state: Controller::StateConnecting
[16.05.2025 13:33:12.169] (AccessibleNotification) Debug: Connecting…. Turn on to protect your privacy.
[16.05.2025 13:33:12.169] (AccessibleNotification) Debug: Connecting…. Masking connection and location.
[16.05.2025 13:33:12.169] (AccessibleNotification) Debug: VPN is off. Masking connection and location.
[16.05.2025 13:33:12.169] (AccessibleNotification) Debug: VPN is off. Turn on to protect your privacy.
[16.05.2025 13:33:12.169] (MozillaVPN) Debug: Controller state changed
[16.05.2025 13:33:12.170] (StatusIcon) Debug: Activate animation
[16.05.2025 13:33:12.170] (ConnectionHealth) Debug: Connection state changed to Controller::StateConnecting
[16.05.2025 13:33:12.170] (ConnectionHealth) Debug: Starting unsettled period.
[16.05.2025 13:33:12.170] (ConnectionHealth) Debug: ConnectionHealth deactivated
[16.05.2025 13:33:12.170] (PingHelper) Debug: PingHelper deactivated
[16.05.2025 13:33:12.170] (IpAddressLookup) Debug: state changed
[16.05.2025 13:33:12.170] (IpAddressLookup) Debug: Resetting the data
[16.05.2025 13:33:12.170] (RecommendedLocationModel) Debug: Model refresh
[16.05.2025 13:33:12.170] (CaptivePortalDetection) Debug: Controller/Stability state changed
[16.05.2025 13:33:12.170] (CaptivePortalDetection) Debug: Start the captive portal detection
[16.05.2025 13:33:12.170] (CaptivePortalDetection) Debug: Captive portal detection started
[16.05.2025 13:33:12.170] (CaptivePortalDetectionImpl) Debug: Captive portal detection started
[16.05.2025 13:33:12.170] (TaskScheduler) Debug: Scheduling task: CaptivePortalRequestTask
[16.05.2025 13:33:12.170] (TaskScheduler) Debug: Tasks:  2
[16.05.2025 13:33:12.170] (SystemTrayNotificationHandler) Debug: Update context menu
[16.05.2025 13:33:12.170] (NotificationHandler) Debug: Show notification
[16.05.2025 13:33:12.170] (KeyRegenerator) Debug: Let's check if the key has to be regenerated
[16.05.2025 13:33:12.170] (KeyRegenerator) Debug: Feature disabled
[16.05.2025 13:33:12.170] (Controller) Debug: Activation internal
[16.05.2025 13:33:12.170] (Controller) Debug: Computing the allowed IP addresses
[16.05.2025 13:33:12.170] (Controller) Debug: Catch all IPv4
[16.05.2025 13:33:12.170] (Controller) Debug: Catch all IPv6
[16.05.2025 13:33:12.170] (Controller) Debug: Allow the IPv4 gateway: 10.64.0.1
[16.05.2025 13:33:12.170] (Controller) Debug: Allow the IPv6 gateway: fc00:bbbb:bbbb:bb01::1
[16.05.2025 13:33:12.170] (Controller) Debug: DNS Set 100.64.0.7
[16.05.2025 13:33:12.170] (Controller) Info: Activating single hop
[16.05.2025 13:33:12.170] (ServerData) Debug: Set entry-server public key: XXXXXXXX
[16.05.2025 13:33:12.170] (ServerData) Debug: Set exit-server public key: XXXXXXXX
[16.05.2025 13:33:12.170] (PingHelper) Debug: PingHelper activated for server: XXXXXXXX
[16.05.2025 13:33:12.171] (LinuxPingSender) Debug: LinuxPingSender(XXXXXXXX) created
[16.05.2025 13:33:12.171] (Controller) Info: Canary Ping Started
[16.05.2025 13:33:12.171] (Controller) Debug: Activating peer XXXXXXXX
[16.05.2025 13:33:12.171] (DBusClient) Debug: Activate via DBus
[16.05.2025 13:33:12.171] (LinuxController) Debug: LinuxController activated
[16.05.2025 13:33:12.171] (Controller) Debug: Setting state: Controller::StateConfirming
[16.05.2025 13:33:12.171] (AccessibleNotification) Debug: Connecting…. Turn on to protect your privacy.
[16.05.2025 13:33:12.171] (AccessibleNotification) Debug: Connecting…. Masking connection and location.
[16.05.2025 13:33:12.171] (MozillaVPN) Debug: Controller state changed
[16.05.2025 13:33:12.171] (ConnectionHealth) Debug: Connection state changed to Controller::StateConfirming
[16.05.2025 13:33:12.171] (ConnectionHealth) Debug: Starting unsettled period.
[16.05.2025 13:33:12.171] (ConnectionHealth) Debug: ConnectionHealth deactivated
[16.05.2025 13:33:12.171] (PingHelper) Debug: PingHelper deactivated
[16.05.2025 13:33:12.171] (IpAddressLookup) Debug: state changed
[16.05.2025 13:33:12.171] (IpAddressLookup) Debug: Resetting the data
[16.05.2025 13:33:12.171] (CaptivePortalDetection) Debug: Controller/Stability state changed
[16.05.2025 13:33:12.171] (CaptivePortalDetection) Debug: Start the captive portal detection
[16.05.2025 13:33:12.171] (CaptivePortalDetection) Debug: Captive portal detection started
[16.05.2025 13:33:12.171] (CaptivePortalDetectionImpl) Debug: Captive portal detection started
[16.05.2025 13:33:12.171] (TaskScheduler) Debug: Scheduling task: CaptivePortalRequestTask
[16.05.2025 13:33:12.171] (TaskScheduler) Debug: Tasks:  3
[16.05.2025 13:33:12.171] (SystemTrayNotificationHandler) Debug: Update context menu
[16.05.2025 13:33:12.172] (NotificationHandler) Debug: Show notification
[16.05.2025 13:33:12.172] (KeyRegenerator) Debug: Let's check if the key has to be regenerated
[16.05.2025 13:33:12.172] (KeyRegenerator) Debug: Feature disabled
[16.05.2025 13:33:12.173] (LinuxController) Error: Error received from the DBus service
[16.05.2025 13:33:12.173] (ErrorHandler) Debug: Handling error ErrorHandler::ControllerError
[16.05.2025 13:33:12.173] (ErrorHandler) Error: Alert: ErrorHandler::ControllerErrorAlert
[16.05.2025 13:33:12.173] (NotificationHandler) Debug: connection failure notification
[16.05.2025 13:33:12.190] (Controller) Debug: Disconnected from state: Controller::StateConfirming
[16.05.2025 13:33:12.190] (PingHelper) Debug: PingHelper deactivated
[16.05.2025 13:33:12.190] (Controller) Debug: Setting state: Controller::StateOff
[16.05.2025 13:33:12.191] (AccessibleNotification) Debug: VPN is off. Masking connection and location.
[16.05.2025 13:33:12.191] (AccessibleNotification) Debug: VPN is off. Turn on to protect your privacy.
[16.05.2025 13:33:12.191] (MozillaVPN) Debug: Controller state changed
[16.05.2025 13:33:12.191] (ConnectionHealth) Debug: Connection state changed to Controller::StateOff
[16.05.2025 13:33:12.191] (ConnectionHealth) Debug: Starting unsettled period.
[16.05.2025 13:33:12.191] (ConnectionHealth) Debug: ConnectionHealth idle started
[16.05.2025 13:33:12.191] (PingHelper) Debug: PingHelper deactivated
[16.05.2025 13:33:12.191] (IpAddressLookup) Debug: state changed
[16.05.2025 13:33:12.191] (IpAddressLookup) Debug: Resetting the data
[16.05.2025 13:33:12.191] (CaptivePortalDetection) Debug: Controller/Stability state changed
[16.05.2025 13:33:12.191] (CaptivePortalDetection) Info: Not connected, do not check for captive-portal
[16.05.2025 13:33:12.191] (SystemTrayNotificationHandler) Debug: Update context menu
[16.05.2025 13:33:12.191] (NotificationHandler) Debug: Show notification
[16.05.2025 13:33:12.191] (KeyRegenerator) Debug: Let's check if the key has to be regenerated
[16.05.2025 13:33:12.191] (KeyRegenerator) Debug: Feature disabled
[16.05.2025 13:33:13.645] (Navigator) Debug: Screen request: 1014
[16.05.2025 13:33:13.646] (Navigator) Debug: Loading screen qrc:/qt/qml/Mozilla/VPN/screens/ScreenSettings.qml
[16.05.2025 13:33:13.646] (NavigationBarModel) Debug: Reset button selection
[16.05.2025 13:33:13.647] (Navigator) Debug: Remove item
[16.05.2025 13:33:13.649] (Navigator) Debug: Add stack view for screen 1014
[16.05.2025 13:33:14.971] (TaskScheduler) Debug: Task completed: TaskControllerAction
[16.05.2025 13:33:14.971] (TaskScheduler) Debug: Tasks:  3
[16.05.2025 13:33:14.971] (TaskGroup) Debug: Running subtask: TaskAddonIndex
[16.05.2025 13:33:14.971] (TaskAddonIndex) Debug: Download manifest URL: https://archive.mozilla.org/pub/vpn/addons/releases/latest/manifest.json
[16.05.2025 13:33:14.971] (NetworkRequest) Debug: Network request created by TaskAddonIndex
[16.05.2025 13:33:14.971] (TaskAddonIndex) Debug: Download manifest signature URL: https://archive.mozilla.org/pub/vpn/addons/releases/latest/manifest.json.sig
[16.05.2025 13:33:14.971] (NetworkRequest) Debug: Network request created by TaskAddonIndex
[16.05.2025 13:33:15.030] (NetworkRequest) Debug: Network header received
[16.05.2025 13:33:15.030] (NetworkRequest) Debug: Network reply received - status: 200 - expected: 200
[16.05.2025 13:33:15.030] (TaskAddonIndex) Debug: Get addon index signature completed
[16.05.2025 13:33:15.041] (ConnectionHealth) Debug: Unsettled period over.
[16.05.2025 13:33:15.171] (NetworkRequest) Debug: Network header received
[16.05.2025 13:33:15.171] (NetworkRequest) Debug: Network reply received - status: 200 - expected: 200
[16.05.2025 13:33:15.171] (TaskAddonIndex) Debug: Get addon index completed
[16.05.2025 13:33:15.171] (AddonIndex) Debug: The index has not changed
[16.05.2025 13:33:15.171] (AddonManager) Debug: Updating addons list. Status: 0 Addons: 0
[16.05.2025 13:33:15.171] (AddonManager) Debug: Failed to update the addons list
[16.05.2025 13:33:15.171] (TaskScheduler) Debug: Task completed: TaskGroup
[16.05.2025 13:33:15.171] (TaskScheduler) Debug: Tasks:  2
[16.05.2025 13:33:15.171] (CaptivePortalRequest) Debug: request: http://34.107.221.82/success.txt
[16.05.2025 13:33:15.171] (NetworkRequest) Debug: Network request created by CaptivePortalRequestTask
[16.05.2025 13:33:15.187] (NetworkRequest) Debug: Network header received
[16.05.2025 13:33:15.187] (NetworkRequest) Debug: Network reply received - status: 200 - expected: any
[16.05.2025 13:33:15.187] (CaptivePortalRequest) Debug: Captive portal request completed: success
[16.05.2025 13:33:15.187] (CaptivePortalRequest) Debug: No captive portal!
[16.05.2025 13:33:15.188] (CaptivePortalRequestTask) Debug: Captive portal detection: CaptivePortalRequest::NoPortal
[16.05.2025 13:33:15.188] (TaskScheduler) Debug: Task completed: CaptivePortalRequestTask
[16.05.2025 13:33:15.188] (TaskScheduler) Debug: Tasks:  1
[16.05.2025 13:33:15.188] (CaptivePortalRequest) Debug: request: http://34.107.221.82/success.txt
[16.05.2025 13:33:15.188] (NetworkRequest) Debug: Network request created by CaptivePortalRequestTask
[16.05.2025 13:33:15.195] (NetworkRequest) Debug: Network header received
[16.05.2025 13:33:15.195] (NetworkRequest) Debug: Network reply received - status: 200 - expected: any
[16.05.2025 13:33:15.195] (CaptivePortalRequest) Debug: Captive portal request completed: success
[16.05.2025 13:33:15.195] (CaptivePortalRequest) Debug: No captive portal!
[16.05.2025 13:33:15.195] (CaptivePortalRequestTask) Debug: Captive portal detection: CaptivePortalRequest::NoPortal
[16.05.2025 13:33:15.195] (CaptivePortalDetectionImpl) Debug: Captive portal detection: CaptivePortalRequest::NoPortal
[16.05.2025 13:33:15.195] (CaptivePortalDetection) Debug: Detection completed: CaptivePortalRequest::NoPortal
[16.05.2025 13:33:15.195] (TaskScheduler) Debug: Task completed: CaptivePortalRequestTask
[16.05.2025 13:33:15.195] (TaskScheduler) Debug: Tasks:  0
[16.05.2025 13:33:16.768] (Navigator) Debug: Screen request: 1009
[16.05.2025 13:33:16.768] (Navigator) Debug: Loading screen qrc:/qt/qml/Mozilla/VPN/screens/ScreenGetHelp.qml
[16.05.2025 13:33:16.768] (NavigationBarModel) Debug: Reset button selection
[16.05.2025 13:33:16.769] (Navigator) Debug: Remove item
[16.05.2025 13:33:16.772] (Navigator) Debug: Add stack view for screen 1009
[16.05.2025 13:33:17.490] (LogHandler) Debug: View log requested
[16.05.2025 13:33:17.490] (LogHandler) Debug: View logs
[16.05.2025 13:33:17.490] (LogHandler) Debug: Trying to save logs.
[16.05.2025 13:33:17.490] (LogHandler) Warning: Logfile exists. Let's try a new filename
[16.05.2025 13:33:17.490] (LogHandler) Debug: Filename found! 1
[16.05.2025 13:33:17.490] (LogHandler) Debug: Writing logs.


Settings
========

addons/addon/message_fpn_trial_subscription_expiring/state -> Installed
addons/addon/message_survey/state -> Enabled
addons/addon/message_upgrade_to_annual_plan/state -> Installed
addons/addon/message_whats_new_v2.27/state -> Disabled
addons/message/message_survey/state -> Notified
addons/message/message_update_v2.27/state -> Notified
addons/message/message_whats_new_v2.27/state -> Dismissed
captivePortal/ipv4Addresses -> [34.107.221.82]
captivePortal/ipv6Addresses -> []
deviceKeyVersion -> 2.26.0
devices -> <Sensitive>
dnsProviderFlags -> 14
featuresFlippedOff -> []
featuresFlippedOn -> []
gleanEnabled -> false
gleanLogPings -> false
installationTime -> 2025-04-30T20:27:24.581
installedVersion -> 2.27.0
keyRegenerationTimeSec -> 1746037659
onboardingCompleted -> true
onboardingDataCollectionEnabled -> false
onboardingStarted -> true
onboardingStep -> 0
previousLanguageCode -> en
privateKey -> <Sensitive>
publicKey -> <Sensitive>
recentConnections2 -> <Sensitive>
sentry/dsn -> <Sensitive>
sentry/endpoint -> <Sensitive>
serverData -> <Sensitive>
servers -> <Sensitive>
startAtBoot -> true
subscriptionData -> <Sensitive>
theme/usingSystemTheme -> true
token -> <Sensitive>
updateTime -> 2025-05-07T11:17:21.721
user/avatar -> <Sensitive>
user/displayName -> <Sensitive>
user/email -> <Sensitive>
user/maxDevices -> 5
user/subscriptionNeeded -> false


Mozilla VPN backend logs
========================

Failed to retrieve logs from the mozillavpn linuxdaemon.

Device
======

ABI -> x86_64-little_endian-lp64
Machine arch -> x86_64
OS -> nixos
OS Version -> 24.11
APP Version -> 2.27.0
Build ID -> 2.198001010000
Device ID -> 
SSL Lib:OpenSSL 3.3.3 11 Feb 2025808452144
@zzzealed zzzealed added the bug Something isn't working label May 21, 2025
@zzzealed
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I'm assuming the issue relates to:

[16.05.2025 13:33:15.195] (CaptivePortalRequest) Debug: Captive portal request completed: success
[16.05.2025 13:33:15.195] (CaptivePortalRequest) Debug: No captive portal!
[16.05.2025 13:33:15.195] (CaptivePortalRequestTask) Debug: Captive portal detection: CaptivePortalRequest::NoPortal
[16.05.2025 13:33:15.195] (CaptivePortalDetectionImpl) Debug: Captive portal detection: CaptivePortalRequest::NoPortal
[16.05.2025 13:33:15.195] (CaptivePortalDetection) Debug: Detection completed: CaptivePortalRequest::NoPortal
[16.05.2025 13:33:15.195] (TaskScheduler) Debug: Task completed: CaptivePortalRequestTask

Also adding that I am on KDE Plasma 6.2.5 & Wayland

@oskirby
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oskirby commented May 28, 2025

Hi, thanks for reporting this. This sort of issue occurs when the Mozilla VPN daemon encounters a problem. Would you be able to check on the status of the service by running sudo systemctl status mozillavpn and sharing the result with us?

@zzzealed
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Hello and thanks for replying.

The daemon doesn't seem to start correctly:

$ sudo mozillavpn linuxdaemon


$ sudo systemctl status mozillavpn
Unit mozillavpn.service could not be found.

Not sure how to debug this? Is there a --verbose or something I can use with the mozillavpn linuxdaemon-command?

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@oskirby @zzzealed